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Gå ind i det strategiske rum

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For at opfylde visionen – eller den store fortælling – i sin organisation er lederne nødt til at være i ’det strategiske rum’ mindst 30 procent af deres tid. Men de offentlige ledere falder nemt i driftsfælden og tager sig af de ting, der kommer ind i mailbakken – for det er lidt nemmere. Stram op på strategien – lyder opfordringen fra innovationschefen i Region Midtjylland.

Annemette Digmann er – udover at være innovationschef i Region Midtjylland – ligeglad med hvordan Bordieu forholder sig til Foucault. Derfor kalder hun selv lidt nedsættende sine egne bedrifter for kvasiforskning. Uden så mange teorier i baglommen, har hun 2015-11-12 11.10.48bevæget sig ud i virkeligheden med en optagethed af, hvad offentlige ledere siger og gør. Og det er ikke nødvendigvis det samme. Det er noget af det, hun har kunnet se på de timevis af videofilm, hun har optaget af offentlige ledere, for at både hun og de selv kunne blive klogere på, hvad de er for nogen.

På årets konference for ledelsesteam fra aarhusianske dagtilbud er hun dog helt uden teknik mellem hænderne. Udstyret alene med en enkelt lap papir – den er garanteret håndskrevet – og sin jyske underspillethed øser hun ud af 15 års møder med offentlige ledere.

Hendes vigtigste budskab er, at hvis en leder eller et lederteam skal lykkes med en forandringsproces, skal de opholde sig i ’det strategiske rum’ omkring 30 procent af deres tid. De sidste 70 procent kan de bruge på drift. Ifølge medarbejdere, hun har talt med, er det faktisk lige præcis det, de efterspørger hos en leder. Lederen skal være et lokomotiv og en vejviser, som sætter retning på deres arbejde og viser dem vejen.

Ledere er brandstiftere
De fleste af de ledere, hun har mødt, siger selv, at de netop er optagede af det strategiske arbejde, men i virkeligheden mener hun, at de lider af et handlingssyndrom og løser opgaverne, som de kommer.

”Hvis ikke de bliver forstyrrede af mails, opringninger eller medarbejdere der har brug for deres hjælp, sørger de for at forstyrre sig selv. Hvis først de får sat sig ned for at se på noget strategi, bliver det hurtigt lidt besværligt – og så går de ud på gangen for at se, om der ikke er nogen, der har brug for en beslutning,” siger Annemette Digmann og fortsætter:

”Professor i neurologi Albert Gjedde sagde til mig, at ledernes trang til den vekslen mellem spænding og forløsning, spænding og forløsning minder om ludomaniadfærd og at det ville hjælpe dem med et skud Ritalin. Min oplevelse er, at de har et selvbillede af, at de er brandslukkere – men i virkeligheden er de brandstiftere. Og jeg har endnu ikke fundet pyromanagement i teoribøgerne.”

At lede strategisk er ifølge Annemette Digmann:

1)At sætte tid af til det strategiske rum
At bruge brusebadet som strategisk rum og den usynlige ven a la Alfons Åbergs Svipper som sin sparringspartner er måske ikke at tage det strategiske rum alvorligt. Få en sparringspartner, som ikke er manden eller konen – for de er altid på dit hold.

Lederen bør sætte mindst en time om ugen af til strategi. Gerne i en anden setting – måske på en gåtur eller i en hængekøje – strategi foregår ikke kun ved skrivebordet. Ledere er bekymrede for, at det strategiske arbejde ser dovent ud, så det er en god idé, at fortælle medarbejderne hvorfor man går tur eller ligger i hængekøje i arbejdstiden.

Prøv at lave regler om at lade det strategiske rum være uden mails og telefoner, så du (og resten af ledelsesteamet) er nærværende. Husk at sætte nye idéer sammen med den idé du fik i sidste uge og i øvrigt resten af strategien.

2) At skabe rum og tydelige rammer for opgaveløsningen
Der skal være en fleksibel ramme, men bliver den for løs, vil nogle medarbejdere have svært ved at finde ud af, hvad der tilladt. Samtidig skal der være frirum til at medarbejderne selv kan løse opgaven.

Lav en plan for hvor I skal hen. Er det overordnede mål for langt væk for medarbejderne, så ´sæt krydset lidt nærmere’ som i Rasmus Klump.

3) At være rollemodel for sine medarbejdere
Medarbejdere ser lederen som et forbillede og hører ikke, hvad lederen siger; de gør som hun gør. Som leder er man hele tiden skyldig – man er hele tiden nødt til at vide, hvor man går hen. Man skal demonstrere overfor medarbejderne, at man kan lede sig selv.

4) At gøre sig overvejelser på forhånd om modstand mod fornyelse/ændringer
Når lederen skal præsentere noget nyt, bør hun på forhånd forberede sig på at medarbejderne (eller forældrene) siger nej. Men det kan også gå den anden vej – at medarbejderne kommer med en idé. For at undgå et automat-nej, kan man fx lave en spilleregel om, at når der kommer en ny idé, skal man stille tre undersøgende og nysgerrige spørgsmål omkring det, inden man begynder at overveje for og imod – eller som ledelsen kan tage med videre.

5) At være historiefortæller
Lederen skal gengive ’den store fortælling’ igen og igen. Fortællingen om hvad det er for en strategi eller politik, vi skal føre ud i livet – og hvad vi bidrager med ind i den.

Og sørg for at oversætte strategien, så medarbejderne kan se det for sig – de må ikke blive koblet af. Og husk at høre medarbejderne om deres input til den store fortælling (visionen).

Husk at fordi man én gang har tænkt noget, er det ikke sikkert, det er blevet sagt. At det, der er sagt, er blevet hørt. At det, der er hørt, også er forstået. At det, der er forstået, er accepteret. Og det er langt fra sikkert, at fordi noget er blevet accepteret, så er det også blevet gjort!

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